Our Story


Bowe – fast, friendly and there when you need us.


Our mission at Bowe is ‘To provide innovative technology solutions that enable our customers to realise their ambitions’ through the provision of innovative technology solutions and IT services.

What does this mean for you?

It means we will work with you as the IT Partner for your business. We will listen to you, make sure we understand your ambitions and therefore your requirements for IT Support, Disaster Recovery, Business Software and Cloud Services. We really do understand how important your IT system is to your business, and our team are dedicated to ensuring you get the best possible value from your investment, with the most exceptional customer care.

Based in Newcastle upon Tyne, Bowe Digital have been providing a friendly, professional and reliable service to businesses of all sizes across the North East and throughout the UK for over 25 years. Many of our customers are based in Tyne & Wear, Northumberland, County Durham, and Teesside. Call 0191 214 1750 or email us enquiries@bowe.co.uk to discuss your IT requirements.

Rest assured, however you choose to work with us, you’re in good hands. Leave IT to us and get on with running your business!

#Bowe #WeMakeITHappen #ITSupportNewcastle


Bowe team meeting

One of the most important steps you can take to ensure your business’s continuity in the face of an unexpected event is to backup your company’s network regularly.

Whether you have deleted data accidentally, have been the victim of a cyber crime or you are dealing with the aftermath of theft, damage or severe weather, backing up your company’s systems, will help to get your business back on track as quickly as possible.

Save time and money

Ultimately, not having a suitable backup system in place could cost you time, money and hassle in the long term, from the cost of resolving the problem to the time it takes to sort out and the possible loss of business in the meantime.

The impact of ransomware

You may think that ransomware won’t affect you as a small business, but that’s not necessarily the case, in fact, small businesses are often the favoured target because they don’t always have adequate security in place.

If ransomware was ever to target your business, you could potentially find yourself locked out of your entire network and that’s where having a suitable backup system is vital, so you can swiftly restore your network and get back to work.

Countering the effects of a natural disaster

Research by the University of Salford has found that natural disasters such as flooding can have a devastating impact on businesses, especially small to medium-sized enterprises and that the loss of these businesses, in turn, has a detrimental impact on the local economy.

One way in which the impact of a natural disaster on a business can be mitigated is to have a comprehensive contingency plan in place, and an important element of that plan is to have a backup of your business’s network – so you don’t lose your data and have to build it up all over again.

Reassurance when you need it most

Having a secure and reliable backup in place means you can quickly access and restore your data, even in difficult circumstances, giving you the best chance of achieving business continuity. Yet, even today, some businesses don’t backup their network even though research has shown that 60% of businesses that lose their data, close within 6 months – so you can see why it’s so important for businesses of all sizes, however large or small, to back up their systems properly and have the right  support in place.

Your IT experts on hand

At Bowe Digital, we’ve partnered with Datto to provide backup solutions that are local or cloud-based, at a price point that is tailored to small businesses. Datto backups can be easily and quickly accessed at just the click of a button, through a local Datto device or via the secure Datto cloud – meaning you can carry on your work seamlessly. Contact us today to ensure your business has a suitable backup system in place.

Bakery and Productions System (BaPS) is a complete manufacturing, order and production management software, (ERP system), specifically designed for bakery, retail and wholesale food businesses.

Our BaPS software is excellent for your sales order processing and includes many features which will benefit your business. Below are some of the features which BaPS includes:

– Fast order entry designed for speed and ease of use

– User can create unlimited multiple deliveries per customer for the same day

– Template orders can be setup to minimise order input time. Template orders may also be used as a customer product availability list where required.  This is useful if your customer applies an approved products only, payment regime

– Displays last week quantity during order input, a perfect tool to help your staff up sell

– Customise prices at order time to override your existing pricing structure (permission based)

– Add logos to enable branded delivery notes and invoices

– Intuitive statuses enable you to fast and efficiently determine which daily processes have been completed

– Standing/Permanent orders can be filtered by day of the week

– Copy standing orders to other days of the week at click of a button

– Orders filtered by day, with the option of viewing all orders

For more details please contact us or visit the BaPS section on the website.

With the right software the efficiency of your production process could be increased to save you significant time.


Are you in the bakery and food industry? Then BaPS is the software for you.

Bakery and Production Software (BaPS) has been designed and written by Bowe Digital Ltd, the ‘Bakery and Production Software’ is a complete Manufacturing, Order and Production Management Software package, specifically designed to meet the requirements of S.M.E’s in the Bakery, Retail and Wholesale food businesses.

The BaPS project was started back in 1997 as an integrated, customer specific ordering and production control system. Bakery and Production Software has been developed by listening to end users, management and business owner’s needs, then designing a system that fulfils their requirements.

The whole emphasis of BaPS is to streamline your order entry. Using a combination of standing orders, repeat orders and daily and or weekly order entry, this bakery software offers a fast and flexible order entry process. During your order entry, customer credit details can be checked and displayed allowing your staff to proactively credit chase during order input.

Bakery software annual licence comes with full support which includes unlimited remote dial‐in and telephone support and free software updates.

For more information about our BaPS software, visit the designated section on our website or feel free to contact us.

Employers are required to manage and process their employees’ salaries, leave days, taxes, and other employment-based information relating to remuneration. Processing this information manually (on a spreadsheet, for instance) is a lot more time-consuming and predisposed to human error than using an automated payroll system. However, there are a number of other benefits to installing or implementing an automated payroll system.

1. Efficiency

We’ve already mentioned the fact that payroll automation reduces the time spent on processing employee information, salaries, taxes, and other information. However, there are a vast number of additional efficiencies offered by a payroll system that extend far beyond simply the amount of time saved. A payroll system can be integrated into a company’s other systems such as their time-keeping system (i.e. tracking employees clocking in and out of work, via a carded or biometric system), performance reporting systems, and other HR systems that track employees’ development, reports, and remuneration. The efficiency of this integration is realised when information on salaries and/or performance is sought, and needn’t be found manually in a separate or paper-based system.

2. Easy integration with SARS requirements

The South African Revenue Service (SARS) requires that employers export their employee and tax information in CSV format from their payroll systems and import the CSV file into their e@syFile system. From there, the employer’s remuneration and tax information is uploaded via SARS eFiling. Without an automated system, the declaration and submission process to SARS would not be as simple as a quick export and import of the CSV file, and would make life considerably more difficult for your business accountant.

 3. Safety of your employee records

Most (if not all) payroll software systems encourage employers to back up their information. Automated payroll solutions offer the ability to keep your employee records safe, either with an off-site back-up solution or with a cloud-based back-up that comes standard with employers’ software agreement. Employers with a manually run payroll system would be hard-pressed to come up with a better reason for not going the automated payroll system route, than for the safekeeping of their personnel records. Imagine losing your business’s and employees’ financial, payroll, and tax information…

4. Data security

 Keeping your employees’ personal and financial information away from prying eyes is also a big responsibility employers must take upon themselves. With the introduction of the POPI Act there is a major emphasis placed on securing sensitive information and not allowing unauthorised persons access to data that includes individual’s ID numbers and banking details. Payroll software solutions offer a password protected environment where personal and financial data related to your employees can be stored at low risk of being accessed by the wrong persons. Of course it is important to secure the computers and devices where the data is stored against hacking attempts and virus attacks by reviewing your network security setup and updating firewall and antivirus software regularly.

5. Standardisation

As the world becomes increasingly automated, digitised and efficient, many once-manual systems and processes are falling away. When was the last time you bought a CD from a physical retailer, went to a travel agent’s office to book a flight, or used the post office to post a letter to a friend? eCommerce, online flight booking, and email are three very simple examples of the convenience of digitisation that has resulted in the standardisation of adopting automation as the simplest solution. Automated payroll systems are fast becoming the norm over manual payroll processes because of the efficiency argument. Employers who have not yet adopted automation in their payroll processes may very quickly get left behind.

6. No need for the experts (yet)

Small businesses especially can benefit from automating their payroll system. While we don’t recommend trying to run a business without a financial person (bookkeeper, accountant, financial manager, and/or tax consultant); a small business starting out with a few key personnel to grow the company means that funds will be limited. In the interim period between starting up and the subsequent rapid growth, entrepreneurs may find themselves forced to do their own books and salaries – this is where an automated payroll system will save many hours of work, which could be better spent on business development and growth… which will bring in the capital required to employ an accounting professional to manage the system for them.

Don’t delay on automating your payroll system, and avoid the potential for errors and the hours lost to manual processes. Do business efficiently and easily, and leave the complexity to the software.

Article BySage

Article Source – http://www.sage.com/za/newsroom/sage-hr-and-payroll/2015/04/01/the-benefits-of-an-automated-payroll-system

Whether you saw a message saying a virus was detected or your computer seems slow and unreliable, this guide will walk you through the process of dealing with your infection and removing the malware.

While many viruses and other types of malware are designed simply to cause chaos, more and more malware is used by organized crime to steal credit card numbers and other sensitive data.

Did Your Antivirus Say a Virus Was Detected?

If you saw a message pop up that says a virus was detected, that’s a good thing. Your antivirus noticed a virus and likely removed it without prompting you.

This sort of message doesn’t mean that you ever had a virus running on your computer. You could have downloaded a file that contained a virus and your antivirus removed the file before it could ever cause a problem. Or, a malicious file on an infected web page could have been noticed and dealt with before it caused any problems.

In other words, a “virus detected” message that occurs during normal use of your computer doesn’t mean your computer was ever infected or that the virus ever did anything. if you see a message like this, you’re likely visiting an infected web page or downloading a harmful file. Try to avoid doing that in the future, but don’t worry too much.

You can also go into your antivirus program and check its quarantine or its virus detection logs to view more information about the virus and what action was taken.


If You’re Not Running an Antivirus

If you’re not running an antivirus and your computer has become slow and unreliable, it’s possible that you have a virus. This can also occur if you’re running an antivirus with out-of-date virus definitions.

If you don’t have an antivirus installed, you should try to install one immediately. The antivirus should ideally be able to clean up the viruses and fix your problems after you install it. If the antivirus can’t fix the infections on your system, read the section below on dealing with more troublesome infections.

If You Think Your Antivirus Isn’t Catching A Virus

If you already have an antivirus program installed but you think you may have viruses it isn’t detecting, you can get a second opinion from another antivirus product.

A variety of antivirus providers make one-time scanning tools available. These programs will download to your computer and do a quick scan without a long installation process. You can’t have multiple antivirus products installed at the same time, so this allows you to scan with another antivirus without going through the hassle of uninstalling your current antivirus.

If the scanner alerts you to a problem, you’ll want to remove the viruses with the scanning tool. If you had a virus, your current antivirus may not be up to the job. You may want to uninstall it and install another antivirus product after the process is complete.


Dealing With More Problematic Infections

Some viruses and other types of malware dig their hooks deep into your system, making them difficult to remove – especially by antivirus products you install later, after the virus has infected your system and had time to run wild, possibly downloading additional types of malware.

Booting into Safe Mode can help. In Safe Mode, Windows won’t load third-party software (including the virus), so you’ll be able to run your antivirus program without the virus interfering in the background. To boot into Safe Mode, restart your computer, press the F8 key while the computer is booting up, select the Safe Mode option in the boot options menu, and press the Enter key. Run the antivirus program in Safe Mode and restart after you’re done cleaning up. (If you don’t see the boot options menu, restart your computer and try again – you may not have pressed the F8 key at the correct time.) If you need Internet access in Safe Mode, select Safe Mode with Networking in the boot options menu instead.

If running the antivirus in Safe Mode doesn’t work, you can try booting from an antivirus rescue CD. When you boot into the rescue CD, the antivirus gets a clean environment to work in. It can scan your hard drive while the virus lies dormant, making it easier to clean infections that make themselves hard to remove.

Article ByChris Hoffman

Article Source – http://www.howtogeek.com/126911/what-to-do-if-you-get-a-virus-on-your-computer/



It’s something we hear or read about all the time:

  • “The IT Department is out of sync with our company’s needs.”
  • “Our IT department is not responsive.”
  • “We don’t understand why we are spending so much in IT.”

In many cases, those who say these things aren’t exactly specific in their message or opinions. Even so, if the senior management of your company or the operational department managers are saying these things, we need to listen.

The “IT-Operational Gap”
To a certain extent, there is a natural separation between operational units of the company and the IT department. In many companies, IT is looked upon as strictly a “cost center” that provides support to the “real business components” of the company that generate revenue, collect cash, manage the human resources of the company, etc.

While every operational department manager will agree that technology is essential to its operation, they don’t necessarily view the IT organization as a critical element to their success. Often, IT is actually viewed as an obstacle.

When I conduct IT assessments, I see this gap in a lot of companies. It comes out early on in the interviews. Senior management expresses a concern about their IT organization and that they think IT might be spending too much money but can’t really put their finger on any real issues.

Department managers express their perception of a lack of IT responsiveness and their opinion that IT seems to be working on the wrong issues. Again, there are usually not a lot of specifics provided unless I pull it from them.

On the other hand, the IT organization tells a different story. In their words, they are focused, working harder than any group in the company, not appreciated, and underpaid.

These initial interviews tell me quickly that an “IT-Operational Gap” exists in the company. The sad thing is that each group will express these issues to an outside party but they aren’t telling one another.

Tip #1: Communicate openly with operational groups and clients

You can’t fix something if you don’t know two things:

  • A gap (problem) exists
  • Specifics of the problem

It’s quite all right for different departments to disagree or misunderstand one another; in fact, it’s normal. Operational groups see themselves as focused on the true core competency of the company and many of the corporate support organizations view their role to be critical to operational success. Both are completely accurate in this perspective, but the IT Department is just as critical for company success as any department in the company.

Plus, IT is one of the few organizations that can help every organization in the company be more productive and successful.

Gaps are created when IT starts “taking care of business” in a vacuum. There are many IT initiatives that must take place to create a stable and supportable technology environment that are of no real interest outside of IT. However, it’s important for you to keep your company aware of what you’re doing. Otherwise, the natural inclination is that you aren’t doing very much.

Network upgrades, system installations, etc., take time and often have large expenses associated with them. For the most part, these projects are not something an operational manager or company executive can actually see and touch so they may not understand the real benefit in doing such projects. In other words, it’s just one of those expensive projects the IT department is always asking funding for.

Communication is a skill that will help you reduce or eliminate the “IT-Operational Gap”.

Tip #2: Find out what’s needed

As a consultant walking into a new company, I have an advantage. I can ask anyone virtually any question to learn what I need to know to understand what they are trying to do about their objectives, problems, and issues. No one is put into a defensive posture because I represent someone trying to develop an “objective” evaluation of the company’s IT situation.

You, representing IT, need to do the same. Go ask your internal clients what their needs are and whether your IT organization is focused on these issues.

Tip #3: Validate your plans

Have you ever thought you knew an answer to something but when you asked questions about it discovered that your answer was “off center” or completely wrong?

We all have the ability to size up a situation and come up with a technology strategy to address that situation. But, the solutions you and I develop for an issue can be very different. Both solutions may work to solve the issue, but one of these solutions may be totally inappropriate for the company at the time.

The only way to know this is to develop a specific IT plan, or strategy, that addresses the key technology issues you have identified in the company. The plan needs to identify the issues you are addressing, the IT initiatives you plan to execute and their priority, the benefits expected to achieve, resources required, and the cost of your plan.

Once completed, presenting the plan to your senior management team and asking for their validation in at least a couple of areas is key. Ask yourself:

  1. Have we addressed the company’s critical needs?
  2. Do our IT initiatives appear to be prioritized appropriately?
  3. Do they agree with our plan and will they support it fully?

If company priorities change, be sure you verify any IT initiatives plan changes with those who approved your original plan. Otherwise, you may find yourself being expected to deliver both sets of priorities.

It’s simply a matter of ensuring everyone stays on the same page for what you are working on. It’s a simple concept but one that’s overlooked by too many.

Tip #4: Conduct periodic surveys

The “IT-Operational Gap” is always lurking in the background in your company. It’s something we all need to be constantly aware of to keep it minimized.

One of the ways to keep the gap minimized is to follow the tips above and to add one more. Periodically, you need to go back to the operational managers and senior managers of your company and ask them how your IT organization is working for them.

This doesn’t have to be a formal program. Simply walk down the hall and meet with people, take them to lunch, or ask them at the water cooler how your organization is doing relative to supporting their operation.

Are there things you need to do differently, is your group responsive to their needs, are there initiatives coming up that you need to know about to support their efforts? All of these questions can be asked quickly and the answers can give you insight that lets you know if your operation is focused on their needs.

But remember, if you want an open and honest reply, you have to be open to their answers. Bad news is good news in disguise. It gives you information that will help you and your organization do a better job.

I make it a point to conduct a formal survey of all key managers in the company at least annually, and informally I constantly ask questions to verify that we are on the right track in meeting my IT organization’s client needs.

You can minimize or even eliminate the “IT-Operational Gap”, but it takes proactive effort and lots of consistent, open communication with all the key managers of your company.

Article By – Mike Sisco President of MDE Enterprisesfor more of his management insight take a look at his IT Manager Development series www.mde.net/cio.

Article Source – http://www.techrepublic.com/article/practical-tips-for-aligning-it-strategy-with-company-needs/

Sage Live first of a slew of apps to help small businesses

Sage and Apple have announced a partnership that will see some of Sage’s products become available exclusively on Apple iPhones and iPads.

Sage Live, as it has been called, will only be available on iOS devices through the App Store and is the first of a series of apps and services the two firms will collaborate on for small businesses.

Sage claimed that Sage Live would “deliver significant advances” in real time business management and improve efficiency and effectiveness across the entire supply chain for small and medium business users.

“Mobile and cloud technology is revolutionising the way small and medium businesses work, giving real-time decision making for the first time ever, reducing costs and democratising access to business management tools,” said Alan Laing, executive vice president of global strategic partnerships and alliances at Sage.

“iOS is the leading mobile platform for business users and we are deepening our commitment to iOS by delivering our new Sage Live solution for iOS that provides simple, insightful accounting and payment services to Small and Medium Sized businesses.”

Laing said that his firm saw that the future as mobile. “We’re excited to be an Apple mobility partner which will help us get our simple and powerful accounting solutions into the hands of even more small- and medium-sized business owners and help them grow and be successful,” Liang said.

“In a time of seismic technological change and digital invention, we want to provide the smartest technology to reinvent and simplify business accounting,” he concluded.

Article By – http://www.cloudpro.co.uk/

Article Source – http://www.cloudpro.co.uk/hr/payroll/5807/sage-and-apple-team-up-to-bring-real-time-accounting-to-ios-devices

A Newcastle upon Tyne-based IT company is taking to the golf fairways to promote its name to business-people throughout the region.

Bowe Digital has signed a deal to advertise at the Matfen Hall Golf Club near Matfen, in Northumberland.

The deal includes branding on the iPads fitted to the golf carts, a hole on the course named after the business, complimentary golf for the company and its clients and adverts played on the in-house TV channel in the bar and lounge.

There will also be the same advertising at Longhirst Hall Golf Club, near Morpeth, also in Northumberland.

Company Managing Director Karen Bowe said: “We know that a lot of business people enjoy playing golf so advertising on these two excellent courses seemed like a good idea.

“We are working hard to raise the profile of Bowe Digital and being represented on golf courses is a fun way to do it.

“I like the idea of business people learning about us as they move about the course on golf carts.”

Both venues have excellent profiles in the sport. Matfen Hall Hotel, Golf and Spa, the winner of Large Hotel of the Year 2015 at the Visit England Awards, is 15 miles west of Newcastle and its golf estate includes a 27-hole course, par 3 course and driving range. Longhirst Hall has two courses, both of which have hosted the PGA Euro pro Tour.

Bowe Digital Ltd are a fully accredited Sage Business Partner and Sage Developer  in Kingston Park, Newcastle, just off the A1.

As a North East Sage Business Partner, specialising in the provision and installation of Accounting, Manufacturing and CRM software, Bowe Digital Ltd provides IT solutions tailored to clients’ precise needs.

Bowe Digital can supply, support and install Hardware, Software and Peripheral Equipment that a business might require, from a simple PC workstation to complex Wide Area Networks. They also provide tailored training, consultancy and continued support from experienced IT professionals.