Isoclad Ltd
Client Case Study
Established in 1978 and based in Tyne & Wear, Isoclad Ltd is the UK’s largest independent manufacturer of insulated composite panels and offers a complete range of cores manufactured to LPCB Test Standards. They are long term clients of Bowe and you can read here what they have to say about working with us.
Mike McColl, Managing Director, Isoclad Ltd
Which of our products and services do you use?
- IT Support
- Antivirus
- Backup
What issues were you facing with your previous IT?
Isoclad were a multi-site business at the time and the head office in Southampton moved to Sage so all the other offices had to move to Sage. There was no interface available so they needed a Sage Partner to write an Interface.
What made you choose Bowe?
Isoclad were looking for a local Partner to look after not only Sage but their hardware too, they wanted a Partner who could provide advice and consultancy and grow with the business.
What was built/implemented
Initially Bowe customized Sage for Isoclad, it enabled us to send information to Head Office at the push of a button, saving the business time.
What has it meant for your business?
Isoclad have been with Bowe over 20 years, in the beginning there were only two computers now there are 23. Bowe has allowed Isoclad to move from paper to electronic transactions which speeded up the processes saving both time and money.
When dealing with our IT Support how have you found the service provided?
Was the information given to you easy to understand?
The Service is very good, easy to report and issues are resolved quickly. On the rare occasion things aren’t resolved immediately you are kept up to date. Once the issue is resolved you are given an explanation.
Since working with Bowe has the support provided allowed you to make further strides across your business and within your industry?
As the business has grown Bowe has assisted Isoclad with additional software such as Anti Virus, Firewalls and System Backups making Isoclad more secure and giving us piece of mind.
Would you recommend Bowe’s Services to other businesses?
Yes we definitely would recommend Bowe for both products and services.
Call Us
We would love to work with you and to welcome your business to the Bowe family. Call Lorraine our Operations Director on 0191 2141752 or email lorraine.mcgill@bowe.co.uk. We look forward to hearing from you.
#Bowe #WeMakeITHappen #ITSupportNewcastle
Tharsus Win Company Of The Year In North East Business Awards
Huge congratulations to our client Tharsus Ltd on winning ‘Company of the Year’ at the North East Business Awards. Congratulations to the whole team.
#Bowe #WeMakeITHappen #ITSupportNewcastle #Tharsusltd #NorthEastBusinessAwards
Brian Palmer from Tharsus Group wins the Company of the Year, North East Business Awards
MAKING IT ISSUE 1
Did you see the first issue of our monthly newsletter – Making IT? You can read it in full on the link below, as well as signing up to receive future issues . . .
#Bowe #WeMakeITHappen #ITSupportNewcastle
Do You Have A Plan?
Our partnership with Datto, allows us to offer our customers local onsite & cloud backup solutions at a price aimed at small businesses. Backups from Datto appliances can be virtualised instantly with the click of a button both locally to the Datto device on site and to the secure Datto cloud.
50% of small to medium businesses have no backup or recovery plan. Of those who do half implemented a plan following an outage or data loss and only 20% have actually tested their plan. The average small to medium business experiences six outages per year from cyber-attacks, power outages, hardware failure and accidental deletion.
Bowe’s backup and disaster recovery solution gives you peace of mind, saves you time, provides reliability for your customers and protects your reputation; should a local disaster occur business can continue as usual in the Datto cloud. Call Lorraine McGill our Operations Director on 0191 2141752 or email lorraine.mcgill@bowe.co.uk. We look forward to hearing from you.
Bakery & Production Software from Bowe (BaPS)
We’ve been developing bakery software for almost 20 years here at Bowe, and bakeries across the country are using our bespoke BaPS software to help run their businesses today.
Have a look at this short video to see how Dave used BaPS to streamline his bakery. See how good it could be for your business too.
Key features of BaPS software:
- Repeat order processing
- Set up and automate repeat orders for daily, weekly and other customer timetables as required
- Rapid order entry
- Intuitive daily and weekly order entry routines display scheduled orders for quick and easy processing
- Call scheduling
- Contact management feature enables you to quickly validate daily order quantities with customers
- Production planning
- Schedule as far ahead as you need to, and across multiple shifts
- Allergens and nutrition information
- Manage statutory data in-house, import supplier lists and quickly produce data sheets.
- Route maintenance
- Print delivery notes and invoices in round and drop order
- Customer records
- Store key data, define pricing, discounts and manage account status’, e.g. ‘Account on hold’ and ‘Credit limit exceeded’
- Flexible pricing
- Configure price lists by customer, customer group, individual product and product group
- Supply contracts management
- Define customer specific product availability lists
- Order history
- A complete audit trail also facilitates reprinting of delivery notes and invoices
- Integrated with Sage 50 Accounts and Sage 200
- Synchronise customer data, and batch update invoices and credit notes when needed e.g. daily, weekly or monthly
- Data accessibility
- Export data to Microsoft Excel for analysis, and Microsoft Outlook to bulk email invoices
For bakery software you can count on call Lorraine McGill our Operations Director on 0191 2141752 or email lorraine.mcgill@bowe.co.uk. We look forward to hearing from you.
Receive A Thank You Bottle Of Locally Produced Newcastle Gin
We get great feedback from our existing clients and so we are launching our ‘Recommend A Friend Scheme’ to offer you an incentive for you to recommend us to other businesses.
We will give a bottle of locally produced Newcastle Gin to you, the referrer, once the ‘friend’ signs up for our services.
Please note there are no limits to the amount of referrals you give or the Gin you receive!
Call Cassandra on 0191 2141750 or contact us
Fast, Friendly & There When You Need Us
We appreciate that each business has its own particular IT needs and we therefore offer two different IT support solutions for our clients; Professional and Standard. Which one would be most appropriate and add the most value for your business?
Professional Support
Our professional support 
is bespoke to each company. We can act as your own outsourced IT department or work alongside your existing internal team. We work with all different types of companies, from cottage businesses to large corporate organisations and we are certain that we can provide the most suitable solution for you. We offer;
- Account Manager to look after your business, including 3 meetings per year lasting at least an hour, to an agenda and a named Relationship Manager for general queries and advice
- Telephone & Remote dial-in support
- On-site support included and is free if unable to rectify the issue by standard telephone or dial-in support
- Microsoft Office application support including Microsoft Excel, Word, PowerPoint and many more
- Logging and monitoring tools for server(s), PC’s and portables with reporting
- Daily back up – monitored on a daily basis, checked & logged for reliability of data recommendations reported back to you
- Annual IT audit
- Four, hourly onsite staff training sessions for IT admin personnel
Standard Support
- Telephone and remote dial in support
- Logging and monitoring tools for server(s), PC’s and portables with reporting
- On site annual health-check
- Contract support rate reduced for on-site support work
- Priority call out given if a site visit is required
Rest assured, however you choose to work with us, you’re in good hands. Leave IT to us and get on with running your business!
Call us on 0191 214 1750 or email enquiries@bowe.co.uk and find out how our IT support can help your business.
#Bowe #WeMakeITHappen #ITSupportNewcastle
Our Story
Bowe – fast, friendly and there when you need us.
Our mission at Bowe is ‘To provide innovative technology solutions that enable our customers to realise their ambitions’ through the provision of innovative technology solutions and IT services.
What does this mean for you?
It means we will work with you as the IT Partner for your business. We will listen to you, make sure we understand your ambitions and therefore your requirements for IT Support, Disaster Recovery, Business Software and Cloud Services. We really do understand how important your IT system is to your business, and our team are dedicated to ensuring you get the best possible value from your investment, with the most exceptional customer care.
Based in Newcastle upon Tyne, Bowe Digital have been providing a friendly, professional and reliable service to businesses of all sizes across the North East and throughout the UK for over 25 years. Many of our customers are based in Tyne & Wear, Northumberland, County Durham, and Teesside. Call 0191 214 1750 or email us enquiries@bowe.co.uk to discuss your IT requirements.
Rest assured, however you choose to work with us, you’re in good hands. Leave IT to us and get on with running your business!
#Bowe #WeMakeITHappen #ITSupportNewcastle
One of the most important steps you can take to ensure your business’s continuity in the face of an unexpected event is to backup your company’s network regularly.
Whether you have deleted data accidentally, have been the victim of a cyber crime or you are dealing with the aftermath of theft, damage or severe weather, backing up your company’s systems, will help to get your business back on track as quickly as possible.
Save time and money
Ultimately, not having a suitable backup system in place could cost you time, money and hassle in the long term, from the cost of resolving the problem to the time it takes to sort out and the possible loss of business in the meantime.
The impact of ransomware
You may think that ransomware won’t affect you as a small business, but that’s not necessarily the case, in fact, small businesses are often the favoured target because they don’t always have adequate security in place.
If ransomware was ever to target your business, you could potentially find yourself locked out of your entire network and that’s where having a suitable backup system is vital, so you can swiftly restore your network and get back to work.
Countering the effects of a natural disaster
Research by the University of Salford has found that natural disasters such as flooding can have a devastating impact on businesses, especially small to medium-sized enterprises and that the loss of these businesses, in turn, has a detrimental impact on the local economy.
One way in which the impact of a natural disaster on a business can be mitigated is to have a comprehensive contingency plan in place, and an important element of that plan is to have a backup of your business’s network – so you don’t lose your data and have to build it up all over again.
Reassurance when you need it most
Having a secure and reliable backup in place means you can quickly access and restore your data, even in difficult circumstances, giving you the best chance of achieving business continuity. Yet, even today, some businesses don’t backup their network even though research has shown that 60% of businesses that lose their data, close within 6 months – so you can see why it’s so important for businesses of all sizes, however large or small, to back up their systems properly and have the right support in place.
Your IT experts on hand
At Bowe Digital, we’ve partnered with Datto to provide backup solutions that are local or cloud-based, at a price point that is tailored to small businesses. Datto backups can be easily and quickly accessed at just the click of a button, through a local Datto device or via the secure Datto cloud – meaning you can carry on your work seamlessly. Contact us today to ensure your business has a suitable backup system in place.
Bakery and Productions System (BaPS) is a complete manufacturing, order and production management software, (ERP system), specifically designed for bakery, retail and wholesale food businesses.
Our BaPS software is excellent for your sales order processing and includes many features which will benefit your business. Below are some of the features which BaPS includes:
– Fast order entry designed for speed and ease of use
– User can create unlimited multiple deliveries per customer for the same day
– Template orders can be setup to minimise order input time. Template orders may also be used as a customer product availability list where required. This is useful if your customer applies an approved products only, payment regime
– Displays last week quantity during order input, a perfect tool to help your staff up sell
– Customise prices at order time to override your existing pricing structure (permission based)
– Add logos to enable branded delivery notes and invoices
– Intuitive statuses enable you to fast and efficiently determine which daily processes have been completed
– Standing/Permanent orders can be filtered by day of the week
– Copy standing orders to other days of the week at click of a button
– Orders filtered by day, with the option of viewing all orders
For more details please contact us or visit the BaPS section on the website.