As a business evolves its IT systems need to evolve with it. This has become even more apparent over the last few years as businesses of all sizes have had to become more flexible and adaptable to succeed. Unfortunately, some businesses don’t have the in-house resource or expertise to manage these changes and this is where bridging the gap and partnering with a Managed Service Provider (MSP) to oversee all your IT requirements comes in.

In this article we look at the benefits of partnering with a Managed IT Services Provider.

Minimise Downtime

IT downtime can have a direct impact on your bottom line and ongoing business operations. Servers can fail, computers can malfunction, or system attacks can take out your network and data. An in-house team may not have the experience to resolve these issues effectively, or the resource to respond to these swiftly. However, an MSP can help your business adopt a proactive approach to your IT infrastructure. For example, we offer a professional support package which includes proactive monitoring of every workstation (laptop and desktop), as well as servers. This package monitors connectivity, disk space, security, backup failures and will also identify and fix any issues before they impact on your business. An MSP also has the resource to respond quickly to these threats and can help you put a disaster recovery plan in place to help mitigate the impact of any downtime. 

A Team of Experts

Your company may have an individual or a team in place to manage your IT and who are familiar with your existing systems. However, they may not have the necessary expertise or skills to operate new or updated systems and take on new responsibilities. An MSP will give you access to a team of diverse and knowledgeable experts who possess specialised skills and can provide extra resource to support a business’s current team or fill any gaps in their expertise, whilst also helping them to keep up to date with the latest technology trends and information.

Access to the Latest Technology

Technology is constantly evolving, and it can be difficult to discern what type of equipment or software is right for your business. Companies can make the mistake of investing in the wrong infrastructure or lack the expertise to manage it.  An MSP will keep you updated on the latest industry trends and technologies and advise on which software is worth investing in. They will also take responsibility for the maintenance and upgrades of the systems involved.

24/7 Managed IT Support

It is essential for IT systems to be monitored constantly to prevent issues from occurring. An MSP will typically run a help desk 24 hours a day, seven days a week, meaning support is always available when customer’s need it.


As cyber-attacks increase in frequency and sophistication, IT teams can struggle to deal with them. An MSP will have a team of experts with access to the latest tools and techniques to keep your business protected from data loss, hacking etc.

Acting as a trusted IT solutions partner to our clients; we provide reliable managed IT and advanced technology solutions. Our team of experts have their fingers on the pulse of the technology industry and changing business landscape and will ensure you have the most sophisticated and best suited solutions for your business.

If you are looking for a North East Managed Services Provider, look no further than Bowe Digital. To find out more about our services, please get in touch today.