We Make IT Happen

is our promise to our customers, and we will deliver on that promise by listening, understanding, responding to, and fulfilling your needs. We will be your IT Partner of choice for the long term because we anticipate your needs, we are reliable, easy to do business with, and through the appropriate provision and application of innovative technology solutions, we help you realise your ambitions for your business.

Our customers always come first, and their interests are at the heart of everything we do. But don’t just take our word for it see what our customers have to say about working with us.

Jackson Hogg

Jackson Hogg is a leading recruitment partner in the engineering, manufacturing and technology sectors. Their team of industry experts provide high quality, innovative recruitment solutions to businesses seeking exceptional talent and aim to offer a personal tailored service that ensures the correct people are secured for your organisation.

Jackson Hogg think laterally, having a discipline-led focus cutting across all manufacturing, engineering and technology sectors globally. In a candidate driven market this enables Jackson Hogg to effectively see peaks and troughs in different industries resulting in skills being transferred to where demand is high. The company supports candidates to understand their transferrable skills allowing our clients to benefit from talent in other sectors.

Which of our products/services do you use?

• Professional Support
• Microsoft Office 365

What issues were you facing with your previous IT?

Our previous IT Company had a poor understanding of our operational needs which resulted in inaccurate advice. We didn’t feel valued, we didn’t feel like a priority and we didn’t feel like we were the right fit for their company.

What made you choose Bowe?

Bowe were recommended to us by Brierley J Recruitment who were already a client of Bowe.
After the first meeting Bowe understood the challenges Jackson Hogg had and put the right
solutions and procedures in place. Bowe were able to provide us with exactly what we needed and made us feel valued, unlike our previous supplier.

What has it meant for your business?

We are growing at a rapid pace, we are growing 100% year on year. Working with Bowe has allowed us to scale without any system issues, letting us focus on growing the business knowing the systems are taken care of, in turn allowing us to grow faster.

When dealing with our IT Support, how have you found the service provided, was the information given to you easy to understand?

When anyone has a problem, it is dealt with straight away with excellent phone, remote and in-person support.

Since working with Bowe has the support provided allowed you to make further strides cross your business and within your industry?

Technology can be very restrictive but with Bowe’s assistance we knew it was all taken care of, allowing us to scale quickly whilst leaving the tech to them.

Would you recommend Bowe’s Services to other businesses?

Definitely. We have already recommended them and intend to continue.

AVID Technology LTD

AVID is a leader in the design and manufacture of electrified powertrain components and systems for heavy-duty and high-performance electric (EV) and hybrid vehicles (HEV). Our core competencies are the design, validation, and manufacture of high-performance electric motors, power electronics and thermofluids integration.

AVID manufactures a range of electrified powertrain components including electric pumps and fans, battery systems, traction motors and power electronics used in electric and hybrid vehicles.

AVID also have full systems integration and control expertise allowing AVID to rapidly develop complete EV, PHEV, and MHEV powertrain solutions.

The core pillars of the AVID business are Innovation, Agility, Quality and their great team.

Which of our products/services do you use?

  • Professional Support
  • Backup and Disaster Recovery

 

What issues were you facing with your IT previously?

If we lost a server it would have lost us around £30k and we would have been without a server for days, so we needed a better, safer solution.

What made you choose Bowe?

Bowe are a local company who fit the bill of what we were looking for.

What was built/implemented?

A server system.

What has it meant for your business?

It has meant we save costs on not having to hire an internal IT department. It has also allowed us to worry less about our IT infrastructure.

When dealing with our IT Support, how have you found the service provided, was the information given to you easy to understand?

Our new employees use Bowe’s support to make sure their hardware is ready to use with the correct software, it is always fast and stress free as Bowe take care of it all.

Would you recommend Bowe’s Services to other businesses?

Yes, we have been using Bowe since around the beginning of our company, which was approximately 15 years ago.

Isoclad Ltd

Established in 1978 and based in Tyne & Wear, Isoclad Ltd is the UK’s largest independent manufacturer of insulated composite panels and offers a complete range of cores manufactured to LPCB Test Standards. They are long term clients of Bowe and you can read here what they have to say about working with us.

Isoclad Shop Floor
Isoclad Workers
Chris - Isoclad

Which of our products and services do you use?

  • IT Support
  • Antivirus
  • Backup

What issues were you facing with your previous IT?

Isoclad were a multi-site business at the time and the head office in Southampton moved to Sage so all the other offices had to move to Sage. There was no interface available so they needed a Sage Partner to write an Interface.

What made you choose Bowe?

Isoclad were looking for a local Partner to look after not only Sage but their hardware too, they wanted a Partner who could provide advice and consultancy and grow with the business.

What was built/implemented

Initially Bowe customized Sage for Isoclad, it enabled us to send information to Head Office at the push of a button, saving the business time.

What has it meant for your business?

Isoclad have been with Bowe over 20 years, in the beginning there were only two computers now there are 23. Bowe has allowed Isoclad to move from paper to electronic transactions which speeded up the processes saving both time and money.

When dealing with our IT Support how have you found the service provided?
Was the information given to you easy to understand?

The Service is very good, easy to report and issues are resolved quickly. On the rare occasion things aren’t resolved immediately you are kept up to date. Once the issue is resolved you are given an explanation.

Since working with Bowe has the support provided allowed you to make further strides across your business and within your industry?

As the business has grown Bowe has assisted Isoclad with additional software such as Anti Virus, Firewalls and System Backups making Isoclad more secure and giving us piece of mind.

Would you recommend Bowe’s Services to other businesses?

Yes we definitely would recommend Bowe for both products and services.

TDR Training Ltd

Established in the late 1990’s and based in Newcastle upon Tyne, TDR Training Ltd deliver apprenticeship training programmes regionally to over 600 apprentices. A fast growing client of Bowe you can read below what they have to say about our working partnership.

TDR Lab
TDR Students
TDR Training Building

Which of our products/services do you use?

TDR use Professional Support and Datto Backup Software.

How does the product/equipment used help maintain and control costs?

The support gives us the opportunity to discuss costs. The good level of service means no downtime so no negative effect, it’s invaluable.

What has it meant for your business?

Bowe gives us the confidence to not have to look over our shoulder as we know it’s taken care of. Any questions the Director has he knows he can trust the answer.

What impact did introducing the new product/support have on employees?

We acquired another site in November 2016 and BOWE were instrumental in the reconfiguration and integration of that site infrastructure into our HQ system at Q1, very little of this work involved or impacted on the staff at TDR Training, allowing the Directors, Managers and Leads to concentrate on the day to day work of both sites.

When dealing with our IT Support, how have you found the service provided, was the information given to you easy to understand?

The service provided is excellent and all the support team provide explanations that are easy to understand. We have found that they like to share and to inform clients.

To ensure maximum security and safeguard sensitive information how has Bowe dealt with any questions or uncertainty from yourself?

We were previously the victims of a ransomware attack which was identified very early one morning & Bowe were onsite by 6.30am, stemmed the destruction of the data and recovered us in a couple of days. They advised TDR how best to deal with any future attacks and to mitigate any business disruption, we were very impressed with the advice. BOWE installed Datto Backup so that if there was another attack we could be up and running in minutes as part of our disaster recovery process.

Since working with Bowe has the support provided allowed you to make further strides across your business and within your industry?

TDR have been clients of Bowe since 1998, when we started there were only 9 staff there are now 45. Our apprentices have gone from 13 in 2002 to over 600 now.

How has this impacted your business?

TDR can access different platforms with confidence, knowing we have the support behind us should we get into any difficulty that requires an ICT solution.

Would you recommend the services of Bowe to other businesses?

Absolutely and we have done so in the past.

Testimonials

VH Bio Ltd contracted Bowe Digital as our IT and Sage Support back in 2016 and they have supported us through some big changes within our IT structure. We have found Bowe to be efficient, reliable and always willing to respond to our needs.

We are more than happy with the service they provide as part of our IT Support and would recommend Bowe Digital for your business IT needs.

Finance Director, VH Bio Ltd

Finance Director, VH Bio Ltd

We first used Bowe Digital I back in 2000 to help resolve issues with multi-site operation of accounting software. Since then we have come to rely on them for all aspects of our IT provision especially during a period of company growth in terms of staff and related IT demand.

Our support agreement includes day-to-day help desking, purchase of new servers, system communications, website and anti-virus maintenance. i.e. the full spectrum of requirements. Service is always prompt, personable and efficient. They are also nice people to talk too.

Managing Director, Isoclad Ltd

Managing Director, Isoclad Ltd

We have used Bowe for many years now and their support and responsiveness have always been first class.

We are a growing business with ever-changing requirements and Bowe have provided the solutions required to meet the new challenges as our circumstances have changed. We look forward to working with them in the years to come.

Finance & Operations Director, Avid Technology Ltd

Finance & Operations Director, Avid Technology Ltd

Since TDR Training’s inception in the late 1990’s – Bowe Digital have played a solid, reliable and intelligent part in our growth. TDR began with less than six staff and have moved premises 4 times whilst growing significantly in the last decade to forty plus staff who deliver programmes nationally to over 800 Apprentices.

Bowe Digital have at all stages of our expansion and business growth listened to our needs and have offered excellent advice and guidance throughout. Software implementation has been smooth, programmes have been reliable and the hardware to house the systems has been fit for purpose and installed and commissioned at the right price. Any issues with ICT have been resolved quickly, either by a telephone conversation with simple clear unambiguous instruction or by remote access.

On-site intervention has also been completed in a very timely and professional manner. As a Technical Director who has a background in Engineering/Manufacturing Global Service Support, I have no hesitation when I say – Bowe Digital are a very professional and reliable ICT support company, who in a very short period become a part of the business family.

Technical Director, TDR Training Ltd

Technical Director, TDR Training Ltd
Chris TDR

Customers

Our customers span many different areas of business and industry including

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Manufacturing & Automation

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Wholesale & Distribution

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Bakeries

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Technology

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Estate Agents

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Construction Companies

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Education & Training

We will have clients in your industry, why not contact us to find out how we can help you.

Get in touch today!